Home / Computer Services & Help Desk

Computer Services is located on the first floor of Dickason Hall. They are a valuable resource responsible for providing on-site computer services to students, faculty, and staff members of the University at the Bluefield & Beckley campuses. Computer Services provides technical support for a host of issues across the two campuses and is responsible for the underlying network infrastructure and the management of the administrative systems that are used to manage the University.

You may click below to utilize our ticket system. Be sure to indicate your issue in detail to help expedite your request. For immediate assistance, contact the Computer Services Help Desk at 304-327-4090, Monday – Friday 8:00 AM – 4:00 PM.

Help Ticket System

Wireless Connection Instructions

Email Instructions for Mobile Devices

Office 365 Users

When adding a mail account to your phone or tablet, please pick “Exchange” for the email type. Enter your full email address and network password. No other information is needed as your account will autoconfigure based on your email account.