Institutional Computer Services (ICS), located on the first floor of Dickason Hall, is another valuable resource and is responsible for providing on-site computer services to students, faculty and staff members of the college at the Bluefield, Lewisburg and Beckley campuses. ICS provides technical support for a host of issues across the various campuses and is responsible for the underlying network infrastructure and the management of the administrative systems that are used to manage the college. You may click below to utilize our ticket system. Be sure to indicate your issue in detail to help expedite your request. For immediate assistance, contact Institutional Computer Services at 304-327-4090, Monday-Friday 8:00 am to 5:00 pm. Help Ticket System Wireless Connection Instructions Android Wireless Access Iphone Wireless Access Macbook Wireless Access Windows Wireless Access Chromebook Wireless Access Email Instructions for Mobile Devices Office 365 Users When adding a mail account to your phone or tablet, please pick "Exchange" for the email type. Enter your full email address and network password. No other information is needed as your account will autoconfigure based on your email account.