Home / Computer Services & Help Desk

Institutional Computer Services (ICS), located on the first floor of Dickason Hall, is another valuable resource responsible for providing on-site computer services to students, faculty, and staff members of the college at the Bluefield and Beckley campuses. ICS provides technical support for a host of issues across the various campuses and is responsible for the underlying network infrastructure and the management of the administrative systems that are used to manage the college.

You may click below to utilize our ticket system. Be sure to indicate your issue in detail to help expedite your request. For immediate assistance, contact the Computer Services Help Desk at 304-327-4090, Monday-Friday, 8:00 am to 5:00 pm.

Help Ticket System

Wireless Connection Instructions

Android Wireless Access

Iphone Wireless Access

Macbook Wireless Access

Windows Wireless Access

Chromebook Wireless Access

Housing Wireless Access

Email Instructions for Mobile Devices

Office 365 Users

When adding a mail account to your phone or tablet, please pick “Exchange” for the email type. Enter your full email address and network password. No other information is needed as your account will autoconfigure based on your email account.