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  • Is there a help desk?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    The Instructional Design Center for Bluefield State is part of the Virtual College for online classes. Content Management Services is your support for online. Blackboard is just one of the online methods of instruction at BS. The Bluefield State Blackboard Help Desk hours are Monday through Friday 8 am-4 pm Blackboard Help Desk: Instructional Technology Center Bluefield State Phone: 304....

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  • Where can I go for help with Blackboard?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    Yes, the Blackboard Content Management Services is located in the top floor of the Physical Education Building in Rooms 407, 410 and the 401-C Blackboard helpdesk is located in the lab on the same flo...

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  • What do I do if I get kicked offline in the process of taking an exam?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    Contact your professor first. Most instructors can correct or reset a test for you. If the professor is unable to retrieve your answers, it will be necessary for the professor to contact Blackboard Su...

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  • Do I need an email address to take an online course?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    Yes, you do need one and Bluefield State provides one for you to use if you do not already have one. The information on retrieving your email user name and password is the same listed above for gettin...

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  • May I use any word processor program?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    Bluefield State recommends that students use the office suite for most online courses; however you may use any word processing format that is available, such as word works or open office. Most instru...

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  • Why was I dropped from the course?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    When the number of clock hours of willful absences exceeds the number of semester hours of credit, the instructor will notify the Registrar that the student has exceeded the permissible number of abse...

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  • How can I set up my browser to better work with BS and Blackboard?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    Most browsers will work with Blackboard with no modifications, but if problems arise the information below will often resolves the issue. Often problems arise from pop up blockers and some browser se...

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  • What are Blackboard’s technology requirements?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    To access a Blackboard course you will need:  A computer  A Internet browser such as Internet Explorer or Mozilla FireFox (preferred)  A Email Address (one is provided to all BS Students)...

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  • How do I access my login information?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    Your initial login information for Blackboard is the same as your school login for the lab computers. You can find this information by going to the myBSC homepage at mybsc.bluefieldstate.edu and click...

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  • How can I learn to use Blackboard?

    Monday, January 21 2013 Cody (BS) CHAMBERS

    Every semester we have our Blackboard 101 classes. These introductory courses are conducted face to face during the first week of classes on two campuses and online. If you have never taken an onlin...

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