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Thursday, December 08, 2016
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What do I do if I get kicked offline in the process of taking an exam?

Contact your professor first. Most instructors can correct or reset a test for you. If the professor is unable to retrieve your answers, it will be necessary for the professor to contact Blackboard Support. There are a number of technical variables that will determine the necessary steps to be taken in order to ensure that your exam is properly submitted and or retrieved.

Test Tips:

"Make sure that the test page is completely loaded at the beginning and after each question is answered. Clicking too fast before page loading or double clicking causes interruption in information transfer and students to be released from the exams."

For best results, DO NOT click "Save Answer," but click the arrow to move to the next question (which will save your answer as well).